Tamilnad Mercantile Bank (TMB) Recruitment 2025: Senior Customer Service Executive (SCSE)- Tamilnad Mercantile Bank Ltd. (TMB), a leading private sector bank in India, has announced recruitment for the post of Senior Customer Service Executive (SCSE). Interested candidates can apply online through the official website before the deadline. Below are the details of the recruitment process, eligibility criteria, salary structure, and important links.
Key Highlights of TMB SCSE Recruitment 2025
1. Important Dates
| Activity | Tentative Dates |
|---|---|
| Online Registration | 28.02.2025 to |
| Payment of Fees | 28.02.2025 to 23.03.2025 |
| Download of Call Letters | 7-10 days before the exam |
| Online Examination | April 2025 |
| Declaration of Results | May 2025 |
| Call Letter for Interview | May 2025 |
| Provisional Allotment | June/July 2025 |
| Expected Joining | Immediately after allotment |
2. Eligibility Criteria
Educational Qualification (as on 31.01.2025)
- Graduate in Arts (including Commerce) and Science stream from a recognized university.
- Minimum 60% marks in aggregate.
Age Limit (as on 31.01.2025)
- Maximum age: 30 years.
Experience
- Preferable but not mandatory.
3. Selection Process
The recruitment process consists of two phases:
Phase 1 – Online Examination
| Section | No. of Questions | Marks | Duration |
|---|---|---|---|
| General Awareness | 25 | 25 | 15 minutes |
| English Language | 30 | 30 | 20 minutes |
| Reasoning & Computer Aptitude | 30 | 30 | 25 minutes |
| Quantitative Ability | 25 | 25 | 25 minutes |
| General Banking | 40 | 40 | 35 minutes |
| Total | 150 | 150 | 120 minutes |
Note: Negative marking of 1/4th mark for incorrect answers.
Phase 2 – Personal Interview
Candidates who qualify in the online examination will be called for a personal interview.
4. Salary and Benefits
Salary Structure for SCSE Post
Tamilnad Mercantile Bank (TMB) Recruitment 2025: Senior Customer Service Executive (SCSE)
| Component | Per Year (in ₹) | Per Month (in ₹) |
|---|---|---|
| Salary | 3,84,000 | 32,000 |
| Other Allowance (50% of Salary) | 1,92,000 | 16,000 |
| Gross Salary | 5,76,000 | 48,000 |
| NPS Bank Contribution (14%) | 53,760 | 4,480 |
| Gratuity | 16,000 | 1,333 |
| Yearly Medical Aid | 2,830 | 236 |
| Medical Insurance | 21,021 | 1,751 |
| Life Cover Insurance + Accident Insurance | 3,129 | 261 |
| Fixed CTC | 6,72,740 | 56,061 |
| Variable Pay (Performance-Based) | 1,92,000 | 16,000 |
| Total CTC | 8,64,740 | 72,061 |
Note: Variable pay is based on performance appraisal (currently at 50% of salary).
5. Application Fee
| Post | Application Fee (Non-Refundable) |
|---|---|
| Senior Customer Service Executive (SCSE) | ₹1000 + applicable taxes |
Payment Mode: Online only.
6. State-Wise Vacancies
| State/UT | No. of Vacancies | Regional Language Requirement |
|---|---|---|
| Andhra Pradesh | 21 | Telugu |
| Assam | 1 | Assamese |
| Gujarat | 34 | Gujarati |
| Haryana | 2 | Hindi |
| Karnataka | 14 | Kannada |
| Kerala | 2 | Malayalam |
| Madhya Pradesh | 2 | Hindi |
| Maharashtra | 22 | Marathi |
| Rajasthan | 2 | Rajasthani |
| Telangana | 18 | Telugu |
| Uttarakhand | 1 | Hindi |
| West Bengal | 1 | Bengali |
| Andaman & Nicobar | 1 | Hindi |
| Dadra Nagar Haveli | 1 | Hindi/Bhilodi |
| Delhi | 2 | Hindi |
| Total | 124 | – |
Note: Candidates must be proficient in the regional language of the applied state.
7. How to Apply?
Steps to Apply Online
- Visit the Official Website.
- Click on the “TMB Senior Customer Service Executive 2025” notification.
- Read the instructions carefully and proceed to Apply Online.
- Fill in the details and upload the required documents.
- Pay the application fee online.
- Submit the form and take a printout for future reference.
8. Important Links
- Official Notification PDF: Download Here
- Apply Online: Click Here
- Official Website: Visit Here
Final Thoughts
This is an excellent opportunity for aspiring banking professionals to join Tamilnad Mercantile Bank Ltd. as Senior Customer Service Executives. The selection process is competitive, so candidates should prepare thoroughly. Make sure to apply before the deadline and keep checking the official website for updates.
Stay tuned for further updates on TMB Recruitment 2025!
FAQs
Q1. What is the last date to apply for TMB SCSE Recruitment 2025?
Ans: 23rd March 2025 (extended).
Q2. What is the salary of a Senior Customer Service Executive at TMB?
Ans: The total CTC is ₹8,64,740 per annum, including fixed and variable components.
Q3. What is the age limit for TMB SCSE recruitment?
Ans: The maximum age limit is 30 years as of 31st January 2025.
Q4. Is prior experience required for this post?
Ans: Experience is preferable but not mandatory.
